Krak Max Rewards 30-Day Welcome Program
These Welcome Terms apply to the Krak Max Rewards 30-Day Welcome Program (the “Program”). Within the Krak app and website, we may refer to this as a “Welcome Gift” from time to time.
The Program is a promotional welcome benefit offered through Krak. These Welcome Terms govern only your eligibility for, and the duration of, temporary Max Rewards status. Your Krak Account and use of Krak remain subject to the General Terms & Conditions, Krak Debit Card Services Terms and Cardholder Agreement.
In these Welcome Terms, “we,” “us” and “our” mean the entity identified in the Krak Terms as providing the Program to you.
1. Eligibility and Welcome Period
We may automatically provide eligible new Krak customers with Max Rewards status for 30 consecutive days (the “Welcome Period”). Max Rewards is the highest Krak Rewards tier. You do not need to apply or opt in to participate.
The Welcome Period begins on the later of:
the date on which your Krak Account is created; and
the date on which you complete the identity verification required for your Krak Account.
To qualify, you must:
be a new Krak customer;
have an active and verified Krak Account;
be resident and located in a jurisdiction where the Program is available; and
not have your Krak Account suspended, restricted, closed or under investigation at the relevant time.
The Program is limited to one Welcome Period per customer. Closing and reopening a Krak Account, creating multiple Krak Accounts or using different registration details will not create a new entitlement to the Program.
The Welcome Period runs continuously for 30 days. It will not be paused or extended because you do not use a particular Max Rewards benefit or because a benefit is not available to you.
We may review your eligibility and may remove or correct temporary Max Rewards status if it was applied in error or if we reasonably believe that you have attempted to obtain the Program more than once.
2. Max Rewards Benefits
During the Welcome Period, you will receive temporary Max Rewards status without having to satisfy the balance threshold that ordinarily applies to the Max Rewards tier.
Max Rewards currently includes:
2% cashback on eligible purchases made using an eligible Krak Debit Card.
Cashback is subject to the eligibility requirements, exclusions, calculation rules, settlement timing and other conditions in the Debit Card Cashback Terms. Temporary Max Rewards status does not make an otherwise ineligible Card transaction eligible for cashback. Whether a Card purchase qualifies for a reward, and when that reward is calculated or credited, will be determined under the applicable Debit Card Cashback Terms.
Temporary Max Rewards status:
has no standalone cash value;
cannot be transferred, exchanged or redeemed;
does not constitute interest or a return on assets held through Krak; and
does not guarantee that you will receive any particular amount of cashback.
3. End of the Welcome Period and Program Changes
Temporary Max Rewards status ends automatically when the Welcome Period expires. No additional notice is required. After the Welcome Period, your Krak Rewards tier will be determined using the ordinary balance-based methodology described in the Krak app and the Debit Card Cashback Terms.
Your cashback tier is based on the average value of assets you hold across the Krak platform. The more you hold, the higher your cashback rate up to 2%. Your tier is assessed hourly. Keeping assets on the platform can increase your rate over time.
| Tier | 30-Day Average Assets Held in USD | Cashback Rate |
|---|---|---|
| Max | ≥ 50,000 | 2% |
| Elite | ≥ 10,000 | 1.5% |
| Pro | ≥ 1,000 | 1% |
| Lite | ≥ 200 | 0.5% |
| Starter | < 200 | 0% |
We may change the Cashback tiers, Cashback rates, eligibility requirements, balance thresholds and methodology from time to time. Your resulting tier may be Max Rewards or any lower Krak Rewards tier. There is no guarantee that you will retain Max Rewards status after the Welcome Period.
The end of the Welcome Period will not affect a reward that has already qualified during the Welcome Period, subject to the calculation, adjustment and reversal rules in the applicable Debit Card Cashback Terms.
If we reasonably suspect fraud, misuse, abuse or a breach of these Welcome Terms or the General Terms & Conditions, Krak Debit Card Services Terms and Cardholder Agreement, we may remove your temporary Max Rewards status, disqualify you from the Program or take any other action available under the applicable terms. Any cashback credited incorrectly may be adjusted, reversed or recovered under the terms governing that reward.
We may change, suspend or end the Program, including its eligibility requirements, duration and included Max Rewards benefits. You can check the Krak app or Krak website for the latest Program details.
Your participation in the Program will end automatically if your Krak Account is closed or terminated, or if you cease to satisfy the eligibility requirements. Ending the Program does not itself close your Krak Account or otherwise affect your rights and obligations under the Krak Terms.
5. Governing Terms
Krak debit card is issued by Lead Bank pursuant to a license from Visa U.S.A. Inc. Krak is a financial technology company, not a bank. Account balances are not FDIC- or SIPC-insured. Digital assets converted to USD at purchase; values may fluctuate. Available to eligible U.S. residents only; not available in all states.